@neil If you haven't already paid the Customs clearance fee etc then I think you have to get in touch with them to pay it?
@neil anything between 1 and 12 days is what I've seen. Patience...
@neil What about VAT? Also I've heard said they don't necessarily contact you.
@neil A parcel I sent to the Netherlands recently sat in Dutch customs for a week before being released.
@neil its the other way around for me of course, and I remember now I had 4 cricket balls in Dutch customs for 4 weeks! They arrived just in time for our 2-day game in Wassenaar.
@noisytoot @neil @tom These customs officers are just getting out of control!